Living Casino Terms & Conditions — Complete Rules in Plain Language

1 General Terms

This document is a legal agreement between Living Casino ("we", "us", "the Platform") and its users ("you", "the player"). These terms apply to the livingcasino.app website, mobile app, and all associated services.

Living Casino is a platform licensed by an international gaming commission. Our services are available only to individuals who are legally permitted to participate in online gaming.

• These terms are governed by the laws of Bangladesh and applicable international regulations.
• Living Casino reserves the right to update these terms and conditions at any time.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• If you have difficulty understanding any term, please contact our support team.

2 Account Registration

Opening an account at Living Casino is completely free. However, you are required to provide accurate and truthful information at the time of registration.

Registration Requirements

• You must be at least 18 years of age.
• Your name, date of birth, email address, and mobile number must all be provided accurately.
• Each individual may only register one account.
• If multiple members of the same household use accounts from the same device or IP address, Living Casino must be informed in advance.
• Opening an account on behalf of someone else or under a false identity is strictly prohibited.

KYC Verification Process

Identity verification (KYC) is required before your first withdrawal. This is a one-time process.

3 Deposits & Withdrawals

All financial transactions on Living Casino are secure and transparent. We do not charge any hidden fees.

Deposit Rules

• Minimum deposit: ৳10.
• Only payment methods registered in your own name may be used.
• Deposits via bKash, Nagad, and Rocket are typically instant.
• Bank transfers may take 1–3 hours to process.
• Deposits made through third parties are strictly prohibited.

Withdrawal Policy

• Minimum withdrawal: ৳100.
• Withdrawals can only be made via the same method used for the deposit.
• Withdrawals will not be processed without KYC verification.
• Meeting the wagering requirement is mandatory before withdrawing from your bonus balance.
• Suspicious transactions may be subject to additional verification, which can cause delays.

4 Bonuses & Promotions

Living Casino offers a wide range of bonuses and promotional offers. Each bonus comes with its own terms and conditions.

General Bonus Terms

• Wagering requirements apply to all bonuses — typically 20x to 40x the bonus amount.
• Wagering must be completed within the specified timeframe after claiming a bonus.
• Not all games may be eligible for bonus play — check the promotions page for the list of qualifying games.
• Claiming multiple bonuses at the same time is generally not permitted.
• Living Casino reserves the right to void bonuses in cases of abuse or misuse of promotional offers.

5 Gaming Rules

All games on Living Casino are powered by RNG (Random Number Generator) technology, which is regularly audited by independent third-party auditors.

• Game outcomes are entirely random and cannot be predetermined by anyone.
• In live casino games, the dealer's decision is final.
• If a game result is voided due to a technical error, the wager will be refunded.
• If your internet connection drops during a game, your session will be saved securely.
• Exploiting any game software vulnerability for personal gain is strictly prohibited.
• Once a Sports Betting event has started, bets cannot be changed or cancelled.

6 Responsible Gaming

Living Casino believes gaming should be a source of enjoyment. We care about every player's mental and financial well-being.

Self-Control Tools

• Deposit Limit: Set a daily, weekly, or monthly limit on how much you can deposit.
• Loss Limit: Set a cap in advance on how much you are willing to lose within a given period.
• Session Limit: Set a limit on how long you can play in a single session.
• Self-Exclusion Break: Take a break from the platform for anywhere between 24 hours and 6 months.
• Permanent Closure: You may request permanent closure of your account at any time.

These features can be enabled from your account settings or by contacting our support team. For more details, visit our Responsible Gaming View page.

7 Account Closure & Suspension

Living Casino may suspend or close an account at any time for any of the following reasons:

• Registering with false or incomplete information.
• Operating multiple accounts.
• Misuse of bonus offers or engagement in fraudulent activities.
• Being identified as a minor.
• Suspicion of money laundering or other illegal activity.
• Abusive behavior toward customer service staff or other players.

If an account is closed, any valid balance (excluding bonuses) will be returned. Balances may be withheld while an investigation is ongoing.

8 Privacy & Data Protection

Living Casino takes your privacy seriously. To learn how we collect, use, and protect your personal information, please read our Privacy Policy Read more.

• Your information is used solely for the purpose of providing our services.
• Your information is never shared with third parties unless required by law.
• All data is stored on secure servers protected by SSL encryption.
• You may request to view or delete your personal data at any time.

9 Dispute Resolution

If you have a dispute, please contact the Living Casino support team first. We always prioritize resolving issues through direct communication.

• In the event of a dispute, Living Casino's system records shall be considered final and conclusive evidence.
• An initial response will be provided within 7 business days of submitting a complaint to support.
• If no resolution is reached, the matter may be settled through independent arbitration.
• For financial claims, please submit a screenshot or transaction ID as supporting evidence.

10 Changes to Terms & Conditions

Living Casino may update these Terms & Conditions at any time. For significant changes, a notice will be sent to your registered email address.

Continued use of the platform after any changes are made will be considered acceptance of the updated terms. We recommend revisiting this page from time to time.